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Services and Support

Along with supplying exceptional medical equipment, products and technology from the world’s leading manufacturers, we offer an array of services to support your healthcare solution purchases.

With a customer-centric approach, we deliver tailored assistance to meet diverse needs. Our dedicated team of engineers and product specialists we ensure prompt issue resolution, expert guidance, and continuous support, enhancing overall client satisfaction. Whether it’s technical assistance, troubleshooting, or product optimization, Leader Healthcare is committed to delivering excellence through exemplary services and support.

Our Team is Your Team

As a comprehensive, full-service Healthcare provider, we offer a designated team of experts who provide you with product information, training and recommendations on our full range of equipment and supplies

As a customer, you are assigned a dedicated account team that works to support tailored programs designed for success

With every service comes
elevated peace of mind experice for your long term growth

  • Customer Service

    We are always on hand to serve our customers so don’t hesitate to get in touch with your enquiry using the details below. Leader Healthcare Group knows the importance of providing quality and timely services to customers. Leader Healthcare Group is staffed with knowledgeable, extensively trained customer service representatives who know what it takes to make your customers feel valued and important. Our quality processes in order management and call handling have made us a leader in implementing customer satisfaction and retention programs.

    To place an order, or to check on an existing order, please contact Customer Service  helpdesk@leaderhealthcaregroup.com

  • Technical Support and Services

    Should you require any technical support or advice we’re ready to solve your issue. Along with supplying exceptional medical equipment, products and technology from the world’s leading manufacturers, we offer an array of services to support your healthcare solution purchases.

    To place an order, or to check on an existing order, please contact Customer Service  helpdesk@leaderhealthcaregroup.com

  • Installation

    For flawless installation of your medical equipment by Certified Engineers please contact technical@leaderhealthcaregroup.com

  • PPM

    We are here to keep your equipment operating smoothly. We carry out periodic maintenance checks to ensure your purchases remain in peak condition. To enquire further please contact technical@leaderhealthcaregroup.com

  • Repair

    Should you encounter any breakdowns or faults that occur with any equipment you’ve purchased we will quickly visit you to execute any repairs needed. To request a callout please contact technical@leaderhealthcaregroup.com

  • Training

    Our industry experts make learning how to operate and use your new technology and equipment easy. Book an info-packed training session or demonstration today and we’ll visit you onsite to train and teach your team. To book a training session please contact technical@leaderhealthcaregroup.com